Virtual training in residential lettings and property management

Competent Agent Part A — Lettings

Trainer: Caroline Cope

This course is aimed at delegates who are new to the lettings industry and will provide a basic understanding of the requirements of the legislation an agent has to learn.

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Competent Agent Part B — Lettings

Trainer: Dean Ayling

This course will look at creating tenancies, tenants’ rights, safety, and discrimination and build on these subjects by introducing the main types of tenancy, as well as a landlord’s repairing and notification obligations.

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Competent Agent Part C — lettings

Trainer: Richard Pulford

This course touches on previous topics covered in parts A and B and introduces other day-to-day tasks. Sharpen your knowledge of ASTs and more complex topics such as HMOs, HHSRS, special clauses and tax.

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Drafting Tenancy Agreements and Terms of Business

Trainer: Richard Pulford

Get to grips with tenancy agreements and the essential clauses that need to be included. Don't overlook your Terms of Business either, this should be drafted to protect you as much as possible.

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Lettings refresher

Trainer: Penny Schofield

This course covers the basics of landlord and tenant law with a focus on landlords. It later moves into your resposibilities with tenants, tenancy agreements and serving notices.

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Lettings refresher — Advanced

Trainer: Penny Schofield

This virtual training course is an opportunity to get up to speed with all the recent changes in housing law. Before booking onto this course, you will need a basic knowledge of housing law and procedures.

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Fundamentals in property management

Trainer: Dean Ayling

Become more proficient in your day-to-day role and get to grips with common issues and the important laws governing the sector, including the Deregulation Act.

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Letting and Property Management for Senior Agents

Trainer: Richard Pulford

This course covers a multitude of topics all offering practical solutions to important agency issues, which have assumed an even greater importance during lockdown.

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Level 3 support course revision sessions

Trainer: Dean Ayling

Aimed at those with an existing understanding of the qualification study material, this course serves as a revision session with practice questions and exam techniques to prepare you for your exams.

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Overview of block management

Trainer: David Whitney

This course provides an overview and covers the essentials of best practice, such as ground rent and service charge demands, and statutes affecting block management.

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Advanced block management

Trainer: David Whitney

If you have some day-to-day experience or a basic understanding, this course is perfect for you. It will help you get to grips with the most important challenges of block management. 

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Block management law and practice

Trainer: David Whitney

This is an advanced virtual course best suited for agents with some block management experience.

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Client accounting for residential lettings

Trainer: Ian Potter

This course will provide you with practical guidance on non-resident landlords and the Finance Act 1995. It will also explain the basics of client accounting and areas of potential risk.

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Disputes and damages the TDS way

Trainer: Sandy Bastin

Understanding tenancy deposit legislation is crucial to the success of a letting agency. Delivered by the Tenancy Deposit Scheme (TDS), this session will cover common challenges and provide the vital knowledge needed to overcome them.

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Ending residential tenancies

Trainer: Paul Walshe

Dive into Assured Shorthold Tenancies with this virtual course. Learn how to recognise the different types of tenancies and the legal processes that apply for ending them. Focus on practical elements such as timelines and how to avoid common mistakes.

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Complexities of HMO management, licensing and HHSRS

Trainer: David Whitney

This advanced course will cover the yield returns expected from HMOs, the Licensing reforms and the HMO Management Regulations with risk assessing required around the practical management of HMOs, Fire safety and security.

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Complex legal and lettings update

Trainer: Penny Schofield

Work through complex areas of letting and managing property by covering the important new and existing legislation, case law and codes of practice. The course uses case studies which help you to put new legislation into practice.

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Level 6 support course revision sessions (Scotland)

Trainer: Daryl McIntosh

Aimed at those with an existing understanding of the qualification study material, this course serves as a revision session with practice questions and exam techniques to prepare you for your exams.

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Lettings law in practice (Northern Ireland)

Trainer: Daryl McIntosh

Our training will provide practical examples of everyday challenges you may face and how to resolve them—all within the confines of Northern Ireland’s complex housing law.

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Regaining possession on the grounds of rent arrears in Scotland

Trainer: Daryl McIntosh

This virtual course covers the recently introduced requirements which landlords and agents are expected to follow in order to regain possession of a property subject to a PRT during the pandemic.

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PRT three years on

Trainer: Daryl McIntosh

With the introduction of the PRT nearly three years ago, this course will look at what we've learned through the development of the agreement and the effect from some of the decisions by the First Tier Tribunal Housing and Property Chamber.

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Starting your own lettings agency

Trainer: Caroline Cope

Learn about the options available when setting up your lettings agency, why it's important to have a discernible difference from your competitors, the structure and framework of the office, compliance and the need for a clear audit trail. 

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Understanding HMOs and the current licensing system

Trainer: Aidan Reed

Learn how to navigate the potential £30,000 HMO penalties you could be liable for. This course delves into The Housing Act 2004 and covers the different licensing models and mandatory licensing reforms.

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