Virtual training courses

Due to COVID-19, we are unable to offer face-to-face courses so have developed a cost-effective alternative for the sector through virtual online training. We have adapted our most popular courses into 90-minute modules to bring you the same quality and content delivered in those face-to-face sessions.

Hosted on Newrow

Estate agency, AML, finance and commercial property

Money on washing line

Anti-Money Laundering — Foundation

Trainer: Jerry Walters

This vital course will provide the knowledge needed to ensure compliance with Money Laundering Regulations and the Proceeds of Crime Act. It is a legal requirement for all relevant employees to receive Anti-Money Laundering training so they can understand and implement the correct procedures in line with the latest legislation.

More info

£20 notes

Anti-Money Laundering — Advanced

Trainer: Jerry Walters

Ensure that you're in a position to competently undertake the duties of a Money Laundering Reporting Officer (MLRO). This course will give you the requisite skills to adopt a Risk Based Approach to the firm’s working practices by identifying the risks faced and applying appropriate measures to mitigate them.

More info

Sold sign

Competent Agent Part B — Sales

Trainer: Tim Wakelin

This course is for estate agents who have been in the industry for at least 12 months. It focusses on valuing property, marketing and retaining customers. Learn about the role and duties of a senior sales negotiator/valuer, how to work in a compliant manner and the best methods to differentiate yourself from your competitors.

More info

Estate agent doing a property viewing

Be the best estate agent in your area

Trainer: Martyn Baum

The most successful estate agents command their local market and are the go-to local expert. This course looks at strategies for negotiators, listers and managers in order to improve your personal brand, promote yourself and grow your local market presence to increase transaction numbers.

More info

Modern wharf commercial property

Introduction to commercial property management

Trainer: Kevin Aspin

This is an introduction (or refresher course) to develop the knowledge required to manage commercial property. You will learn key differences between commercial property management comparted with residential property, including typical agreements, handling client money and renewing a lease.

More info

2020 lightbulb

Thriving in 2020

Trainer: Martyn Baum

How do you harness new ways of working whilst remembering what great estate agency looks like? This course looks at how to overcome challenges in the market, how video is a vital component for today's negotiators and listers and is packed full of tips on prospecting for new business, cross sell services and all ways of increasing income.

More info

Excited couple holding a house key

Sales progression: a practical toolkit

Trainer: David Clayton

Minimise fall through rates and spend your time progressing a sale more efficiently. Get practical advice to help resolve common challenges and ultimately ensure buyers and sellers become advocates for your business.

More info

Child pondering over an abacus

Finance for non-finance managers

Trainer: Martin Mellor

Tackle the jargon and complexity that often makes finance difficult without an accounting background. Take away an increased knowledge that will undoubtedly help you make sense of financial information, documents and reports to more effectively run your business.

More info

Letting agency and property management

Property agents holding board signs

Competent Agent Part A — Lettings

Trainer: Dean Ayling

This course is aimed at delegates who are new to the lettings industry and will provide a basic understanding of the requirements of the legislation an agent has to learn.

More info

Property agents holding board signs

Competent Agent Part B — Lettings

Trainer: Dean Ayling

This course will look at creating tenancies, tenants’ rights, safety, and discrimination and build on these subjects by introducing the main types of tenancy, as well as a landlord’s repairing and notification obligations.

More info

Letting agent speaking to tenants

Lettings refresher

Trainer: Penny Schofield

This course is split into three parts. Part one covers the basics of landlord and tenant law with a focus on landlords. Part two moves into your resposibilities with regards tenants and part three finishes with tenancy agreements and serving notices.

More info

Apartment windows

Lettings refresher — Advanced

Trainer: Penny Schofield

This virtual training course is an opportunity to get up to speed with all the recent changes in housing law. Before booking onto this course, you will need a basic knowledge of housing law and procedures.

More info

Keys for let properties

Letting and Property Management for Senior Agents

Trainer: Richard Pulford

This course covers a multitude of topics all offering practical solutions to important agency issues, which have assumed an even greater importance during lockdown.

More info

Two tenants signing contract

Drafting Tenancy Agreements and Terms of Business

Trainer: Richard Pulford

Get to grips with tenancy agreements and the essential clauses that need to be included. Don't overlook your Terms of Business either, this should be drafted to protect you as much as possible.

More info

Tower blocks

Overview of block management

Trainer: David Whitney

This course provides an overview and cover some of the essentials of best practice, such as ground rent and service charge demands, and statutes affecting block management.

More info

Terraced houses

Fundamentals in property management

Trainer: Dean Ayling

Become more proficient in your day-to-day role and get to grips with common issues like gaining access and choosing the right contractor. Get the skills needed to deal with a change of tenant or complaints and the important laws governing the area, including the Deregulation Act.

More info

Inventory clerk inspecting a property

Introduction to inventory management

Trainer: Kim Wakelin

Getting an inventory right can be the difference between an unsuccessful or successful tenancy. This interactive course looks at the role of the inventory provider from check-in to check-out and the procedures involved.

More info

Red and blue front doors

Understanding HMOs and the current licensing system

Trainer: Aidan Reed

Learn how to navigate the potential £30,000 HMO penalties you could be liable for. This course delves into The Housing Act 2004 and covers the different licensing models and mandatory licensing reforms.

More info