Competent Agent Part B - Winning Business

A full-day course for those that have been in estate agency for at least 12 months and advise clients about property values and marketing and those looking to win and retain customers in a compliant manner.

During the day delegates will learn about the role of a senior sales negotiator/valuer, the tasks and functions that they need to carry out on a regular basis, how to work in a compliant way and still be able to differentiate yourself from your competitors.

PLEASE NOTE: his course covers similar topics to the Effective Estate Agency Part 2 course that ran in previous years.


Anyone who’s been in estate agency for at least 12 months.


  • Winning new business and the Business Protection Regulations
  • Land law including covenants and easements
  • Terms of engagement and appointment as a selling agent
  • Agreeing and progressing sales – avoiding fall throughs!
  • Market appraisals and valuing residential property
  • Common property defects and how to recognise them
  • Understanding the surveyors report
  • Consumer Protection Regulations and your Vendors
  • Consumer contracts - cooling off periods
  • The Bribery Act
  • Practical application of the Anti Money Laundering regulations
  • Competition and Markets Authority – what you need to know.


No Dates Available

Sorry there are no dates available, to talk to us about availability please contact us on: 01926 417 787

Waiting list

If the date you would like is fully booked and you would like to be placed onto the waiting list, please email>with your name, contact details and how many places you would like; if a place becomes available we will then contact you. Alternatively if we have sufficient interest we will try and arrange an additional date for the course to run. 

In-house training

This course is also available in-house. For more information on this please contact the Courses department on 01926 417 787 or email

Alternative dates or locations

To register your interest in alternative dates and locations for this course please email


Level: Intermediate
CPD: 7 hours

face to face

Face to Face

Meet Your Trainer

Tim Wakelin, Course Trainer

Tim Wakelin

Tim has worked in the residential property industry for in excess of 25 years as an estate agent, letting & managing agent, trainer, and consultant, working with both single office independent companies and multi-office organisations throughout the UK.

Tim has contributed to a number of articles in publications including The Estate Agent, Agreement Magazine, The Independent and The Financial Times in relation to risk management and residential property in the UK. He is a Fellow of NAEA Propertymark and holds a level 4 Certificate in Residential Letting and Management.


Related Course

Competent Agent Part C - Preparing for Management

CPD: 7 hours
Level: Intermediate

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Related Course

Effective Selling Skills for Sales

CPD: 7 hours
Level: Foundation

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