Anti-Money Laundering (An Introduction)

This course is designed to raise awareness of money laundering activities and minimise the risk of criminal activities.

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Fraud Awareness

This course will educate you about fraud and how to spot others who may be committing an offence.

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Protecting Data (GDPR)

Understanding what GDPR means for your organisation is the first important step towards compliance.

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Preventing a 
Data Breach

This interactive and motivating eLearning experience is set inside a virtual organisation, Antilion Tech Ltd.

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Information Security

Get an overview of this complex topic and to help you keep confidential business information safe.

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Legionella Awareness

This course provides you with information on the control of Legionella Bacteria and Legionnaires Disease.

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Records Management

Understand the four stages of a record’s lifecycle, as well as the regulatory requirements placed on them.

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Health and Safety

This course provides a general Health and Safety induction or refresher for you and your employees.

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Lone Worker Safety

Using real life industry examples, learn about the principles of good practice and personal safety awareness.

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Dealing with Disciplinary
Matters

This course equips you to take disciplinary action where required to achieve and maintain acceptable standards.

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Dealing with
Grievances

Learn the proven processes which allow grievances to be resolved quickly, fairly and consistently.

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Sickness 
Absence

Learn a framework to resolve sickness absence issues in a quick, fair and consistent manner.

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Handling Difficult
Conversations

This course equips managers so you can resolve conflicts within your team.

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Introduction to Equality
and Diversity

This course will show you your responsibilities when it comes to creating a respectful and inclusive workplace.

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Equality and Diversity
for Managers

This course helps managers understand the current UK legislation and suggests how you can nurture a fair place to work.

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Customer Focus

Learn how to contribute to a customer service culture through effective communication and taking responsibility for meeting customer needs.

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Treating Customers Fairly

Our Treating Customers Fairly shows how customers deserve to be treated and what best practice is in order to avoid mis-selling

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Interviewing Skills

Learn the techniques that contribute to an efficient recruitment process, including conducting fair and effective interviews.

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Making Appraisals
Count

This course shows managers how to inspire employees to reach their potential.

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Objective Setting

This course equips managers to set their teams objectives which align with an organisation’s strategy.

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Performance 
Capability

Learn a framework for you to support employees and resolve performance issues swiftly, fairly and consistently.

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Performance Management

An introduction to performance management and the key skills managers can use to improve employee performance.

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Soft Skills For
Customer Service

Learn about the five most important drivers of customer satisfaction.

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