Latest News

Agents’ views sought on property listings

20 April 2021

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has today, 20 April, launched a consultation to gather information to develop guidance as to what should be considered material information on property listings and portals. Read More...

Record breaking activity in regional markets across the UK

19 April 2021

Market activity continues to grow and the appetite from prospective buyers is such that many properties are not being listed on the property portals, as agents focus on fulfilling Consumer Protection Regulations, completing Property Information Questionnaires, and marketing properties to those proceedable buyers, already registered with the agency. Read More...

New 95 per cent mortgage scheme launched

19 April 2021

The UK Government has today, 19 April, opened a Mortgage Guarantee Scheme to help first-time buyers and current owners with 5 per cent deposits buy a house up to £600,000. Read More...

Welsh Government issue guidance for housing sector

Thursday 25 June 2020

Following the announcement on Friday 19 June of a partial reopening of the housing market in Wales from Monday 22 June, the Welsh Government has just released guidance for agents and landlords.

The guidance outlines that people can move more than five miles away from where they live however, they should only move to properties that are unoccupied and have been empty for at least 72 hours or have been deep cleaned. As well as the guidance the Welsh Government also provided answers in a series of FAQs.

Guidance for individuals has also been published for those who are looking to move home, arrange viewings or allow estate agents, surveyors, and removal workers in their homes.

Preparing properties

Agents will be able to take professional photographs and videos and carry out valuations, inspections, and floorplans, but The Government ask that it should be done so safely, in line with the workplace guidance for employers and employees and the physical distancing in the workplace guidance.

Property viewings

Agents should provide a virtual viewing in the first instance, and where a physical viewing of a vacant property (which has been vacated for 72 hours or deep cleaned) is required, agents should only allow appointment only viewings and ensure the people attending are from the same household.

Agents should not allow speculative viewings to take place or open house viewings. View the full list of advice when facilitating a viewing in the guidance.

The guidance

The guidance breaks down what agents and landlords should undertake when opening their businesses whilst ensuring the safety of their staff and customers.

Other topics in the guidance include:

  • Visitors to all offices
  • Additional information for new build sales offices
  • Houses of Multiple Occupation (HMOs)
  • Entering people's homes

 The guidance