Latest News

Northern Ireland house prices end the decade showing continuous growth

19 February 2020

The Northern Ireland Statistics and Research Agency have released their findings for the Northern Ireland House Price Index for the period between October and December 2019 and show the positive figures from previous quarters have continued throughout the year. Read More...

Scotland house prices end the year over 2 per cent higher

19 February 2020

The most recent report from the Registers of Scotland has revealed the average house price for a property in Scotland during December 2019 was £151,603, an annual price increase of 2.2 per cent. Read More...

£16 million to go to survivors of domestic violence

17 February 2020

Housing Secretary Robert Jenrick confirmed that 75 councils across England will benefit from funding to help boost their domestic abuse refuge services. Read More...

Christopher Pincher is tenth Housing Minister in a decade

14 February 2020

Christopher Pincher MP has been appointed Housing Minister in the cabinet reshuffle replacing Esther McVey. Mr Pincher is the MP for Tamworth and was previously the Minister of State for Europe and the Americas. Read More...

MHCLG responds to business rates concerns

12 February 2020

The Ministry of Housing, Communities and Local Government (MHCLG) has responded to Propertymark’s concerns about the level of business rates faced by agents on the high street. Read More...

Housing Secretary commits to redress scheme for leaseholders

Wednesday 15 January 2020

Leaseholders will get a redress mechanism, and leasehold reform legislation is on the way, Housing Secretary Robert Jenrick has confirmed.

The Government did not specifically include redress for leaseholders in the December 2019 Queen’s Speech but, speaking during an oral questions session in the House of Commons this week, the Housing Secretary committed to a redress scheme. He also announced that a draft bill on banning leasehold houses and reducing ground rents would soon be published. 

New Homes Ombudsman

A government-established redress reform working group was formed in January 2019 and has been working to establish a single point at which all complaints could be handled. 

There has been a change of government since the group was convened, however The Queen’s Speech did propose a New Homes Ombudsman, something that Propertymark has championed in our work on leasehold issues. 


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We have committed to filling a gap in redress provision for leaseholders by making a redress scheme mandatory for freeholders who do not use managing agents.

We will be bringing forward legislation on this in due course.- MHCLG statement


Clarity still needed

It is unclear from the Housing Secretary’s answers in Parliament whether a redress scheme would help existing leaseholders, or apply only after a New Homes Ombudsman is instated. 

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We know that the government has been extraordinarily keen to look at all aspects of leasehold property, whether enfranchisement, alleged mis-selling of property or rapidly escalating ground rents.

They are also keen that the consumer shouldn’t be penalised and should be fully informed as to all obligations before purchasing the property.

We’re not aware that a separate redress scheme for leasehold housing will be set up, but we are aware that the possibility of a New Homes Ombudsman is very real.

Mark Hayward

Mark Hayward
NAEA Propertymark Chief Executive





Propertymark continues to lobby and campaign on leasehold, working in the best interests of those affected by leasehold issues. Find out more about this work, as well as training courses, and guides helping agents and consumers to understand leasehold issues.