Latest News

Housing market continues to thrive following lockdown

29 July 2020

Propertymark's June Housing Market Report shows that one in 10 properties (10 per cent) sold for more than the original asking price as buyers compete for the successful bid on their dream home, which is the highest recorded since February 2016 where 11 per cent sold for more. Read More...

Guidance released for re-opening of housing market in Wales

28 July 2020

Today, 28 July, the Welsh Government has released guidance for the property sector and has updated its amendments to the Health Protection (Coronavirus Restrictions) (Wales) Regulations in light of the re-opening of the housing market from 27 July. Read More...

HM Land Registry to accept electronic signatures

27 July 2020

Today, Monday 27 July, the transfers of ownership of property, leases, mortgages, and other property dealings can now be signed electronically, making it simpler and faster for people to move home. Read More...

Helping buyers choose the best option - conveyancer or solicitor

Friday 07 February 2020

Conveyancers and solicitors are vital to keeping the property purchase process on track, as well as a necessary part – but which is the most suitable to meet the needs of consumers?

EXPLAINING THE DIFFERENCE

Agents will need to be ready to answer the question: which one to use.

Both conveyancers and solicitors are fully regulated and insured professionals and will operate in a very similar way.

Conveyancers are specialist property lawyers who are regulated by the Council for Licensed Conveyancers, and who focus largely on residential property transactions.

Solicitors - regulated by the Solicitors Regulation Authority - offer a much broader legal service and can deal with more complex legal issues. Knowledge beyond property conveyancing law becomes useful when dealing with a boundary dispute, or if the sellers are separating and using more than one solicitor.

These differences will be crucial in deciding what is best for a customer. Explaining the differences between the two before a consumer starts the house buying or selling process will be beneficial all round. The customers’ family situation and any issues with the property may require the additional legal services a solicitor can bring.

HAVE THEY BEEN RECOMMENDED?

Consumers may have received recommendations from friends, family, or their mortgage broker, which are great starting points, however, you should always be able to make a recommendation if your buyer or seller is struggling to find an appropriate professional. Agents must always disclose any referral fees – as per the guidelines from the National Trading Standards Estate Agency and Lettings Team (NTSELAT)

Other areas to consider:

  • Customer review websites like TrustPilot
  • Communications skills – do they get an assigned point of contact, and is that person easy to get hold of and work with?
  • Fees – advise getting quotes and a full breakdown of the total cost. The final price should be inclusive of everything necessary to complete the sale, including searches, monetary transfers, stamp duty or land tax costs and Land Registry fees.

HELPING AGENTS GUIDE CUSTOMERS

Propertymark has a series of consumer guides to help you guide your customers through the property purchase process.

Choosing a conveyancer or solicitor  View all consumer guides