Latest News

A positive close to the year as confidence returns to the housing market

27 January 2020

Year-on-year, both the number of prospective buyers and number of sales agreed rose according to NAEA Propertymark's Housing Market Report. Read More...

CMA gives details of cartel investigation and sanctions

23 January 2020

The Competition and Markets Authority (CMA) has published its decision on a cartel of Berkshire estate agents where they conspired, for seven years, to set minimum commission rates where they were the top agents. Read More...

Grenfell response pledges prompt improvement to building safety

23 January 2020

The UK Government’s response to the Grenfell Tower Inquiry Phase 1 Report proposes measures to ‘go further and faster to improve the safety of residents.’ Read More...

Latest MORI poll shows estate agents as one of five least-trusted professions

Tuesday 03 December 2019

Estate agents were trusted by only 30 per cent of respondents, though still rated more trustworthy than journalists, Government ministers, advertising executives, and politicians.

Estate agents ranked in the bottom five of the latest MORI Veracity Poll. Labour supporters were more likely to trust agents than Conservative supporters, also those with no formal education (36 per cent) were more likely to trust estate agents than those who have a degree (23 per cent).

In comparison, nurses (95 per cent trust), doctors, dentists, and teachers top the list of most trusted professions, followed by engineers in fifth place.

See the poll

Propertymark professionals

With the latest poll showing trust in agents is low, Propertymark membership gives agents an excellent advantage. Being a Propertymark member demonstrates to consumers – and other agents – that an agent is professional, principled and trained, with adhering to continual professional development.

Since becoming Propertymark in 2017, consumers are becoming more and more aware of why they should use Propertymark Protected members.

In a recent survey, 20 per cent of UK Adults stated that they're aware of Propertymark. This figure is even higher among 18-34-year olds (31 per cent) and those living in London (45 per cent). This shows that we're making an impact, and the public are now looking out for Propertymark Protected agencies.

Propertymark - principled

Propertymark promotes higher standards than the law demands, and campaigns for more laws and enforcement to regulate the sector.

Propertymark protected 

Consumers can rest assured that, if their agent is a Propertymark member we hold them accountable in order to protect consumers. Estate agents, letting agents and auctioneers and valuers who display our logo actively ensure maximum protection for their clients and practising to a higher standard than the law currently requires.

Consumer protection