Latest News

A sound but uncertain market

18 September 2019

The average price of a property arriving on the market has dropped by 0.2 per cent this month, according to market data from Rightmove. This small dip comes at a time that normally sees the first signs of an Autumn recovery and is the first price fall recorded in September since 2010. Read More...

NAEA Propertymark supports air pollution disclosure

18 September 2019

Estate agents have been encouraged to routinely disclose air pollution figures to home buyers. Read More...

Propertymark supports Gas Safety Week 2019

12 September 2019

Propertymark has pledged its support for Gas Safety Week, taking place 16 -22 September 2019, and will be raising awareness about the importance of gas safety to its members and the public. Read More...

Propertymark members can now connect to big benefits

11 September 2019

Propertymark has joined forces with BHSF Connect to bring Propertymark members even bigger benefits at the touch of a button with a new app, bringing membership resources and benefits directly to your phone. Read More...

Twenty-something agents – why now is the perfect time for NAEA Propertymark membership

10 September 2019

Angharad Trueman, Propertymark Representative for the Gloucestershire, Bristol, Bath and North Somerset and a Propertymark member since her twenties, highlights the benefits of membership and why being a member is something younger agents should work towards. Read More...

The risks of cyber and data crime

Tuesday 30 April 2019

The digital world brings many advantages to estate and letting agents, but what about the additional risks that comes with it - are you prepared?

A data breach can happen in a variety of different ways, it is important that you understand the specific exposures and potential consequences faced by your business, whether through being misled, having systems hacked or through simple human error.

Types of cyber incidents

  • Settling an invoice for goods or services that turns out to be a fraudulent email from a criminal gang rather than from your supplier.
  • Following what appears to be a legitimate website link and having your computer systems infected by malware or ransomware.
  • Accidentally send customer information to the wrong email address leading to a data protection breach.

Questions to ask yourself

  1. Could your business operate without IT?
  2. What would happen if your data (including banking) was lost, stolen or misused?
  3. What about if your IT and web systems were hacked or suffered a virus attack?
  4. What would be the impact on your business reputation?

Ways you could help reduce the risk of a cyber incident

  • Ensure you have strong security solutions in place (anti-virus, firewall) and keep software updated – you wouldn’t leave your front door open!
  • Have a structured password policy (have complex passwords – change and update regularly)
  • Implement business policies for emails, internet and mobile device use
  • Regular training on cyber security measures
  • Conduct regular cyber security risk assessments and monitor
  • Secure hardware such as laptops, tablets and mobiles (i.e. don’t leave them in a car)
  • Back up data
  • Invest in a cyber insurance policy in order to be able to deal effectively with an incident to minimise the impact on your business

Propertymark Industry Supplier, Gallagher have a flexible cyber insurance solution to support your business. To find out more, visit their website.

To discuss your cyber exposure in more detail, contact your Gallagher Account Handler directly or the team by calling 0800 288 4921or emailing Propertymark@ajg.com.

Propertymark resources

NAEA Propertymark has GDPR resources available to members, which include help to writing privacy notices guide, understanding what to do with your customers' data guide, a fact sheet highlighting the key changes of the regulations, check lists and more.

GDPR resources

Protecting Data (GDPR) online courses are also available, with discounted rates given to NAEA Propertymark members. The sessions aim to help to understand what the GDPR means for your organisation is the first important step towards compliance. 

Find out more