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NHS announce test and trace service

29 May 2020

The new service is said to play a vital role in providing an early warning if COVID-19 activity is increasing locally, regionally, or nationally and the NHS asks employers in England to do their part to help. Read More...

Easing of lockdown restrictions in Wales

29 May 2020

First Minister Mark Drakeford has today announced the latest parameters for movement in Wales. The announcement focused on allowing some social interaction but was clear that the priority is physically limiting spread. Read More...

Property sector moves into Phase One in Scotland

28 May 2020

The First Minister of Scotland, Nicola Sturgeon, has said that the conditions are there to allow Scotland to move into Phase One of its four-phase route-map out of the Coronavirus crisis from 28 May 2020. Read More...

Post pandemic plan: Managing annual leave

28 May 2020

With businesses in England looking to reopen, and those in other parts of the UK still under lockdown, agency managers may struggle to balance the annual leave needs of staff with keeping the business running both now and when offices are reopened. Read More...

Coronavirus (Scotland) (No.2) Act in force

28 May 2020

The Coronavirus (Scotland) (No.2) Act 2020 received Royal Assent on Tuesday 26 May 2020 and the law came into force on 27 May 2020. The legislation has been introduced to work alongside the provisions contained in the Coronavirus (Scotland) Act, which received Royal Assent on 6 April. Read More...

The risks of cyber and data crime

Tuesday 30 April 2019

The digital world brings many advantages to estate and letting agents, but what about the additional risks that comes with it - are you prepared?

A data breach can happen in a variety of different ways, it is important that you understand the specific exposures and potential consequences faced by your business, whether through being misled, having systems hacked or through simple human error.

Types of cyber incidents

  • Settling an invoice for goods or services that turns out to be a fraudulent email from a criminal gang rather than from your supplier.
  • Following what appears to be a legitimate website link and having your computer systems infected by malware or ransomware.
  • Accidentally send customer information to the wrong email address leading to a data protection breach.

Questions to ask yourself

  1. Could your business operate without IT?
  2. What would happen if your data (including banking) was lost, stolen or misused?
  3. What about if your IT and web systems were hacked or suffered a virus attack?
  4. What would be the impact on your business reputation?

Ways you could help reduce the risk of a cyber incident

  • Ensure you have strong security solutions in place (anti-virus, firewall) and keep software updated – you wouldn’t leave your front door open!
  • Have a structured password policy (have complex passwords – change and update regularly)
  • Implement business policies for emails, internet and mobile device use
  • Regular training on cyber security measures
  • Conduct regular cyber security risk assessments and monitor
  • Secure hardware such as laptops, tablets and mobiles (i.e. don’t leave them in a car)
  • Back up data
  • Invest in a cyber insurance policy in order to be able to deal effectively with an incident to minimise the impact on your business

Propertymark Industry Supplier, Gallagher have a flexible cyber insurance solution to support your business. To find out more, visit their website.

To discuss your cyber exposure in more detail, contact your Gallagher Account Handler directly or the team by calling 0800 288 4921or emailing Propertymark@ajg.com.

Propertymark resources

NAEA Propertymark has GDPR resources available to members, which include help to writing privacy notices guide, understanding what to do with your customers' data guide, a fact sheet highlighting the key changes of the regulations, check lists and more.

GDPR resources

Protecting Data (GDPR) online courses are also available, with discounted rates given to NAEA Propertymark members. The sessions aim to help to understand what the GDPR means for your organisation is the first important step towards compliance. 

Find out more