Free property sector webinars

Propertymark's webinars are a fantastic opportunity to learn from the industry's top speakers on topics impacting the property industry right now. Members, this is an excellent chance for you to build on your annual Continuing Professional Development (CPD) hours without having to leave the office or your home.

Scroll down to see the webinars we have held previously, and sign-up for any upcoming webinars that take your fancy. Our webinars are organised through GoToWebinar so you will be required to register through their website.


Northern Ireland legislative update for estate and letting agents

19 September 2019, 11:00–11:30am
with Daryl McIntosh

Daryl McIntosh, Propertymark's Strategic Development Manager for Scotland and Northern Ireland, will be discussing the proposed changes to regulate property professionals and the effect this will have on everyone working in estate agency and lettings in Northern Ireland. Updates on AML procedures as well as tips on expediting the sales process. 

If you have any questions, please submit them before the webinar by email to:

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Daryl McIntosh

About Daryl McIntosh

Daryl is the Strategic Development Manager for Propertymark and is a board member for the Property Ombudsman Scotland and Safe Deposits Scotland. He has a background in law and has worked in the property industry for over 20 years.

Daryl represents Propertymark at Government consultations and meetings, which enables Propertymark to shape legislation for the benefit of the industry. They also allow us to prepare our members for new legislation and forthcoming changes.

The Property Ombudsman - Code changes and case studies - Letting agents

24 September 2019, 10:00–10:30am
with Jane Erskine

Jane Erskine from The Property Ombudsman will outline the changes to the Lettings Code of Practice and run through some case studies to help letting agents run their business successfully.

If you have any questions, please submit them before the webinar by email to:

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Jane Erskine

About Jane Erskine

Jane started working at The Property Ombudsman (TPO) as a Case Officer in 2007 and now, as Deputy Ombudsman, she leads a team of 30 Adjudicators and Dispute Resolution Advisors in considering and providing a fair resolution to all cases referred to TPO. TPO also contributes towards establishing best practice and highlighting significant issues within the industry through their case summaries.

Cartel dangers — what you need to know

2 October 2019, 10:30–11:00am
with Howard Cartlidge

Drawing on lessons learnt from the Competition and Market Authority (CMA) cases, Senior Director Howard Cartlidge will be explaining what business cartel behaviour looks like and the competition law dangers you need to be alert to.

If you have any questions, please submit them before the webinar by email to:

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Howard Cartlidge

About Howard Cartlidge

Howard joined the Competition and Markets Authority (CMA) in September 2018, having previously been a solicitor in private practice for over 25 years. As a Senior Director, he is responsible for leading CMA teams investigating cartels, promoting compliance with anti-cartel laws and representing the CMA in relevant public and media events.

Undertaking effective anti-money laundering customer due diligence

22 October 2019, 10:00–11:00am
with Jerry Walters

Jerry Walters will be providing the knowledge needed to ensure compliance with Money Laundering Regulations and the Proceeds of Crime Act. It is a legal requirement for all relevant employees to receive anti-money laundering training so they can understand and implement the correct procedures in line with the latest legislation.

If you have any questions, please submit them before the webinar by email to:

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Jerry Walters

About Jerry Walters

With over twenty years of experience in financial crime working within law enforcement in the City of London, Jerry successfully investigated and led the prosecution of serious and complex fraud and money laundering cases and formulated an insight as to how real estate is utilised as a means of laundering criminal proceeds, and the risks faced by those working in that field.

He is the founder and Managing Director of ‘Financial Crime Services Ltd’ that specialises in providing comprehensive AML compliance, consultancy and CDD services to the real estate sector, and as such he has an extensive knowledge of the primary and secondary legislation namely the Proceeds of Crime Act 2002, Criminal Finances Act 2017 and the 2017 Money Laundering Regulations.


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Office discussion

RoPA — Your questions answered

Recorded: 15 August 2019

David Cox, ARLA Propertymark Chief Executive, will answer your questions and present FAQs on the Regulation of Property Agents' (RoPA) recommendations.

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Katrine Sporle

The Property Ombudsman — code changes and case studies

Recorded: 31 July 2019

The Property Ombudsman, Katrine Sporle CBE will outline the changes to their Code of Practice and run through some case studies to help estate agents run their business successfully.

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Office discussion

Regulation of Property Agents (RoPA) update

Recorded: 26 July 2019

On Thursday 18 July MHCLG released a report of the recommendations of the RoPA Working Group. Mark and David will explain what it is and why it's so important.

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money laundering

Consumer Protection Regulations

Recorded: 12 July 2019

Mark Hayward, NAEA Propertymark Chief Executive outlines guidance produced by the NTSELAT to help agents comply with CPRs and BPRs.

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money laundering

An introduction to Anti-Money Laundering

Recorded: 18 June 2019

Mark Hayward, NAEA Propertymark Chief Executive, outlines what agents need to do to comply and what is the latest guidance and legislation.

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Scottish legislative update

Recorded: 21 May 2019

Daryl McIntosh, Strategic Development Manager for Scotland and Northern Ireland runs through recent and upcoming legislation.

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Referral Fees

Recorded: 21 March 2019

Mark Hayward went through the key points of the recent NTSEAT guidance to explain what agents need to do make your referral fees clear to your customers.

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