Welsh Fees Ban & AML Roadshows

Friday 3rd May 2019


Cavendish Conference Centre,
22 Duchess Mews,

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Sorry there are no spaces available, to talk to us about availability please contact us on: 0845 250 6012

Main Programme

09:00 - 09:30 Registration & Networking


09:30 - 11:00 Tenant Fee Ban Update
Mr David Cox

With news that the tenant fees ban will be coming into force on 1 June 2019, David Cox will be going through the intricacies of the tenant fees ban and what it could mean for your business.

11:00 - 11:45 Business ideas to combat the ban
Mr John Paul

John Paul owns the successful Castledene Group of companies based in the North East of England. The 7 branch network manages over 2000 properties and employs over 50 staff. John's company won the Sunday Times letting agencies the year in 2014 and the next year and the same awards, he was awarded the outstanding contribution to lettings award.

Within 24 hours of the tenant fee ban being announced John and his team had implemented a strategy that saw his company’s dependence on tenant fees drop from 14.4% of turnover to its current rate of 4% and by June it will be around 2.5% of turnover.

John will be explaining in great detail exactly how he achieved this.

11:45 - 12:10 Comfort Break


12:10 - 12:40 Update on all things residential
Mr Mark Hayward

NAEA Chief Executive, Mark Hayward will be giving a current update on HMRC guidance & other legislative changes

12:40 - 13:00 Questions & Answers



Rightmove Group Ltd

Rightmove Group Ltd

Rightmove is the UK’s most visited property website, where home movers spend at least 4 times more time searching than any other portal.  Our focus is on delivering high quality leads to letting agents to help you find a good quality tenant quickly, supported by market leading tools help you win more landlords and exclusive training from industry experts to help you keep to speed with the latest legislation.



Mr John Paul

Mr John Paul

John Paul is owner and Managing Director of the Castledene Group, a 7 branch agency based in the North East of England which manages over 2000 properties. A huge advocate of social media marketing, John is a familiar face on the various groups and forums.

Mr David Cox

Mr David Cox

ARLA Propertymark, Chief Executive  

David Cox is Chief Executive of ARLA Propertymark. He joined ARLA, Association of Residential Letting Agents, in January 2014 bringing a sharply focused policy and stakeholder engagement perspective. David has worked alongside a diverse board of experienced practitioners from across the industry to transform ARLA into ARLA Propertymark, an organisation which protects consumers through measures including Client Money Protection, campaigning for mandatory regulation of the lettings industry and raising professional standards. David has held senior policy roles at the National Landlords Association (NLA) and the International Union of Property Owners (UIPI); a trained barrister, David has also acted as Parliamentary Advisor to a well-known backbench MP.

Mr Mark Hayward

Mr Mark Hayward

NAEA Propertymark Chief Executive     

Mark ran a UK-wide estate agency operation, covering sales, lettings and property management. He was also a director of a national financial services company. Subsequent to a successful MBO, he created a multi-disciplined firm covering all aspects of property.

Exiting this, Mark has acted as a consultant to developers national and regional, Housing Associations, city funds and property companies large and small, and has been MD of NAEA since 2013.