Effective Estate Agency Part 1 - Starting out

A career in estate agency is fulfilling, varied and challenging. This full day course is designed for those just starting out in the industry who wish to create a firm foundation from which to move their career forward.

The session will cover introductory topics such as the role of an estate agent, how the law applies to estate agency and advice for qualifying applicants and vendors. Attendees will also understand best practice estate agency principles, including how to generate an effective viewing, giving vendor feedback and the art of handling objections.


Junior negotiators/negotiators or anyone thinking about starting a career in estate agency.


  • Estate Agents and the Law
  • The role of the Estate Agent
  • How to communicate clearly with customers
  • How to qualify applicants and vendors
  • Effective methods for getting and making appointments
  • The art of handling objections
  • How to generate effective viewing
  • How to provide effective feedback
  • Simple ways to encourage great offers


Effective Estate Agency Part 1 - Starting Out

  • DoubleTree Westminster, SW1P 4DD - Tuesday 20th November 2018 09:15 - 16:30
    Only 2 spaces available
    Member Price: £175.00 (+VAT)
    Non-member price: £249.00 (+VAT)
  • Crowne Plaza NEC Birmingham, B40 1PS - Thursday 22nd November 2018 09:15 - 16:30
    Only 3 spaces available
    Member Price: £175.00 (+VAT)
    Non-member price: £249.00 (+VAT)

PLEASE NOTE: This course will be replaced by the new course Competent Agent Part A in 2019. 

What do the delegates think?

"Tim was very helpful and gave me lots of knowledge about estate agency. This course has given me plenty of knowledge and now I feel more confident within my role. Thank you"

Grace Harwood-Baker

"Tim was brilliant, I'm coming away with a lot more knowledge and very impressed"

Elise Evans

Waiting list

If the date you would like is fully booked and you would like to be placed onto the waiting list, please email courses@propertymark.co.uk>with your name, contact details and how many places you would like; if a place becomes available we will then contact you. Alternatively if we have sufficient interest we will try and arrange an additional date for the course to run. 

In-house training

This course is also available in-house. For more information on this please contact the Courses department on 01926 417 787 or email courses@propertymark.co.uk

Alternative dates or locations

To register your interest in alternative dates and locations for this course please email courses@propertymark.co.uk.


Level: Foundation
CPD: 7 hours

face to face

Face to Face

Meet Your Trainer

Tim Wakelin, Course Trainer

Tim Wakelin

Tim has worked in the residential property industry for in excess of 25 years as an estate agent, letting & managing agent, trainer, and consultant, working with both single office independent companies and multi-office organisations throughout the UK.

Tim has contributed to a number of articles in publications including The Estate Agent, Agreement Magazine, The Independent and The Financial Times in relation to risk management and residential property in the UK. He is a Fellow of the National Association of Estate Agents and holds the Association's Certificate in Residential Letting and Management.


Related Course

Effective Estate Agency Part 2 - Winning Business

CPD: 7 hours
Level: Intermediate

Members: £175+VAT
Non-members: £249+VAT

More info