Health and Safety

Course Details

Level: Foundation
CPD: 1 hour

online course elearning

Online Course

Cost
Members: £30 +VAT
Non-members: £40 +VAT

This course provides a general health and safety induction for all employees with a short assessment at the end of each topic to track the delegate’s progress. The session provides an overview of basic health and safety principles, including personal protective equipment, stress and fire safety.

Audience

Ideal for new starters as part of an induction programme, or as a refresher course to show due diligence.

Topics

  • Working in an office environment
  • Display equipment
  • First aid

HR

Using real life industry examples, learn about the principles of good practice and personal safety awareness.

CPD: 30 Minutes 
Level: Foundation

Online Course

This course equips you to take disciplinary action where required to achieve and maintain acceptable standards.

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Learn the proven processes which allow grievances to be resolved quickly, fairly and consistently.

CPD: 1 Hour 
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Learn a framework to resolve sickness absence issues in a quick, fair and consistent manner.

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This course equips managers so you can resolve conflicts within your team.

CPD: 40 Minutes
Level:
Foundation

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This course will show you your responsibilities when it comes to creating a respectful and inclusive workplace.

CPD: 50 Minutes 
Level: Foundation

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This course helps managers understand the current UK legislation and suggests how you can nurture a fair place to work.

CPD: 45 Minutes 
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Management

Learn how to contribute to a customer service culture through effective communication and taking responsibility for meeting customer needs.

CPD: 1 Hour 
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Online Course

Learn the techniques that contribute to an efficient recruitment process, including conducting fair and effective interviews.

CPD: 45 Minutes 
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This course shows managers how to inspire employees to reach their potential.

CPD: 45 Minutes
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This course equips managers to set their teams objectives which align with an organisation’s strategy.

CPD: 45 Minutes 
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Learn a framework for you to support employees and resolve performance issues swiftly, fairly and consistently.

CPD: 25 Minutes
Level:
Foundation

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An introduction to performance management and the key skills managers can use to improve employee performance.

CPD: 25 Minutes 
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Understand the four stages of a record’s lifecycle, as well as the regulatory requirements placed on them.

CPD: 1 Hour 
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Online Course

Learn about the five most important drivers of customer satisfaction.

CPD: 1 Hour 
Level: Foundation

Online Course