Meet the Trainers

The trainers who present our Essential Business Skills and Residential Estate Agency courses have a wealth of skills and many years of experience. Their knowledge can help you, your staff and your company move forward and excel.

Tim Wakelin

Tim has worked in the residential property industry for in excess of 25 years as an estate agent, letting & managing agent, trainer, and consultant, working with both single office independent companies and multi office organisations throughout the UK.

Tim has contributed to a number of articles in publications including The Estate Agent, Agreement Magazine, The Independent and The Financial Times in relation to risk management and residential property in the UK. He is a Fellow of the National Association of Estate Agents and holds the Association's Certificate in Residential Letting and Management.

Effective Selling Skills (For Sales)
Effective Estate Agency - Part 1
Effective Estate Agency - Part 2
Effective Leadership Seminar

David Beaumont

David is a former Trading Standards Officer. He spent 20 years working within the service before setting up his own consultancy business. In addition to training, he has been working with agents for the past 15 years, both proactively to reduce risks and reactively handling problems and complaints.

His experience on both sides of the fence places him in a unique position to advise agents on the whole range of trading standards related matters. As the NAEA Trading Standards Consultant he provides compliance advice to members through the NAEA hotline service.

Essential Law for Residential Estate Agents
Consumer Protection Regulations
Compliant Agency Agreements
The Ombudsman - Compliance with the Rules
The Impact of the Data Protection Act on Agents

Simon Stone

Simon Stone is a solicitor and senior partner of a practice based in Milton Keynes. With nearly thirty years' experience,

Simon has held senior roles in the title insurance industry and in High Street and volume conveyancing companies, and has trained others and taught law both in the UK and India.

Conveyancing Practice and Procedure

Gill Johnson

Gill Johnson has many years' experience in both residential sales and lettings, from the practical aspect of working in branches through to the different demands of being responsible on a regional and national basis.

Gill has been trained as a trainer and in 2004,she set up a training and consultancy business in conjunction with her partner and conducts training across the country. Gill was the lead writer for the residential lettings technical award study material (England and Wales) and has written two of the modules for the recently launched Certificate.

Companion Training for the Technical Award in Sale of Residential Property
Dealing with Difficult People
Letting and Property Management - Part C
Property Management Course
Companion Training for Technical Award in Residential Letting and Property Management
Disputes and Damages the TDS Way

Mark Hayward

Mark ran a UK-wide estate agency operation, covering sales, lettings and property management. He was also a director of a national financial services company. Subsequent to a successful MBO, he created a multi-disciplined firm covering all aspects of property.

Exiting this, Mark has acted as a consultant to developers national and regional, Housing Associations, city funds and property companies large and small, and has been MD of NAEA since 2013

Financial Crime Update

Alistair George

Alistair’s property career started in 1993 with a work placement at a local Estate Agents office.  He completed a BSc (Hons) in Estate Management whilst working in Estate Agency and joined a Surveyor’s office in 2001. 

An experienced Chartered Surveyor, he now runs his own firm George and Company Surveyors, based in Rugby. The firm is involved in residential and commercial property services including valuation, surveys, property management and agency. 

Market Appraisal and Valuation of Residential Property
Building Design and Defect Identification and Diagnosis for Residential Estate Agents

Andy Farrall

Andy is a chartered safety practitioner, registered consultant and accredited trainer with a proven international track record.

He has spoken at an international h&s conference in Prague, designed and delivered lone worker safety training at major companies and has written a handbook on lone worker safety.

Managing Lone Worker Safety

Gayle Partridge

Your staff are your greatest asset and in today's market place, it is no longer acceptable that they are simply "good". They have to be great.

Gayle is an award-winning trainer with an enviable reputation having worked with, and for, a number of the top UK agents.

Having a delivery that is bold, punchy and outcome focused, she will challenge minds, boundaries and possibilities and provide unique and creative solutions to help you get results through your people.

First Class Customer Service
The Leadership and Management Standard
Advanced Leadership and Management Standard

Stephen Brown

Stephen left the award winning Estate Agents Greene & Co in London, where he was the Training and Development Director.  After 20 years he left and set up his own consultancy working with Estate Agents focusing on generating more revenue for their business by looking at their numbers, systems, processes and training. He now works nationwide with a number of Estate Agents & Letting Agents.

Estate Agency Discovery Day - What you need to think about?
Goals & Objectives Workshop

Tony Lynch

Tony Lynch started in estate agency over 30 years ago and is a Fellow of The National Association of Estate Agents. Today he continues to lead his own company as well as being a qualified leadership coach, trainer, speaker and author.

Tony delivers his numerous training courses with passion, providing a successful framework for Estate Agents to grow in their influence to become the agent of choice.

Everyone Communicates, Few connect