Latest News

Are you doing everything in your power to push transactions through?

19 February 2019

NAEA Propertymark has been leading an industry group of agents, conveyancers and other stakeholders in recent months, looking at the house buying and selling process and considering barriers that could be removed and improvements that could be made. Read More...

The 2019 NAEA Propertymark National Conference – eye opening and inspirational

15 February 2019

A fantastic event, filled with insight, inspiration, and some rather questionable hats, thanks to one of our animated keynote speakers. Among the informative statistics, eye-opening case studies and weirdly wonderful anecdotes, there was a serious message around anti-money laundering and cartels behaviour, but ultimately the programme was aimed at inspiring everyone to be the best they can be. Read More...

New promotional items for valuation visits

14 February 2019

If you've not logged into the online shop in a while, now is the time. We've got a whole host of products designed to help you, including some new ones. Read More...

Review into house buying and selling process

Sunday 22 October 2017

Government announce Call for Evidence into house buying and selling process. NAEA Propertymark welcome the long overdue review on behalf of buyers and sellers.

Department for Communities and Local Government (DCLG) has today announced a call for evidence in preparation for a review of the house buying and selling process. NAEA Propertymark has promoted higher standards and professionalism within the industry for many years and is delighted with the announcement.

The call for evidence will focus on gazumping, lock-in agreements, guidance provided to buyers and innovative digital solutions.

The section on estate agents poses four questions:
Q1. Should the industry do more to make customers aware of how to complain?
a. If so, how?
Q2. Should the government take further action to enforce current transparency regulations regarding disclosure of referral fees?
a. If so, what action should be taken?
Q3. What would the impact be of banning referral fees?
Q4. Should the government introduce more regulation for estate agents?
a. If so, what sort of regulation would be appropriate?

This comes at a key time for the industry and further demonstrates the need for agents to differentiate their offer through displaying the Propertymark Protected logo.

The Call for Evidence states:

"Although Estate Agents are already subject to regulation, there is no requirement placed on individuals to undertake professional training before they can operate as an Estate Agent. We would welcome views on whether the government should take steps to strengthen regulation of Estate Agents."

NAEA Propertymark has long called for better regulation of the estate agency sector to ensure that consumers are protected when dealing with their biggest asset, their home. We are pleased that Government has chosen to include overarching regulation of sales agents in the scope of their Call for Evidence into the house buying and selling process. The review is welcome, house buying and selling must be simpler and quicker.

See the call for evidence here.