NAEA membership at all-time high

Thursday 19 March 2015

It's been a very successful year for NAEA thanks to a lot of hard work from everyone at Arbon House and the great work that our members do, boosting the our credibility amongst the public and setting an example to others within the industry.

As the financial year draws to an end, with Membership up by nearly 7%*, we’ve got a lot to celebrate, especially as it’s been such a difficult time for businesses generally as we emerge out of recession. That businesses are prepared to invest in NAEA membership says a lot about the value that is placed on membership and how it ultimately benefits estate agencies, their staff and indeed their customers.

There are many reasons to be a member, far too many to list, but here are just some of the highlights for 2014-2015:

It’s been a year of high profile media coverage (e.g. front pages of the Daily Mail and Daily Telegraph), our first ever TV campaign, a drive for membership acquisition and massive improvements in our internal processes and procedures.

We now have a quick and easy online booking system for events and membership renewals, and have better integration between our systems. Keep an eye out over the coming months for improved surveys and reports as we move to a new online survey system.

Mark Hayward, board members and regional execs have also played a crucial part, helping to bring together fantastic regular updates at regional meetings and we’ve seen the highest ever attendance for the NAEA London Forum, which is featured in issue 9 of Property Professional due out next week.

We’ve launched the first ever NAEA/ARLA Housing Manifesto to show that we mean business which addresses the concerns of industry professionals and clearly sets our recommendations for the future, and many agents are now proudly utilising the licensed logos on their board signs, showing that they are leaders in their field.

We’re currently mid-way through our Acquisition campaign in Property Industry Eye which spells out the benefits of joining to potential new members. Remember, the more members we have the stronger we become and the more influence we have.  

Members enjoy huge discounts on courses and we’ve introduced some fantastic brand new courses for 2014-15: Estate Agents Discovery Day, The Impact of the Data Protection Act on Agents, and Goals and Objectives Workshop. We’ve also added Leeds as a venue location for 2015 so courses are more accessible for our members in the north of the country, but we need to make sure these are utilised for them to be viable, so please make sure you attend where possible. Coming up in Leeds next week is the Effective Estate Agency course on 26 March and don’t forget you can also invite non-members along.

There’s a new face in courses too in the form of presenter Alistair George, who took over the reins from Michael Hare for the Market Appraisal and Valuation of Residential Property, and Building Design and Defect Identification courses.  

We’ve tackled inconsistent enforcement of CPRs and the Estate Agents’ Act by forging a Primary Authority agreement with Warwickshire County Council which has made a massive impact and brought about efficiency savings for agents.

*As of 16 March 2015