Leasehold Properties


Our brand new report ‘Leasehold: A Life Sentence?’ breaks ground on the leasehold scandal and sets out our robust recommendations to tackle the growing problem of life sentence leaseholds.


Branded as “the PPI of the house building industry”, awareness surrounding the abuse of the leasehold system in newly built homes has gained a huge amount of momentum over the last few years. In March 2017 news of the leasehold trap broke after thousands of homeowners came forward, calling for compensation and asking for government involvement. Following months of pressure from leaseholders, MPs, and media outlets such as the BBC and The Guardian, in July 2017 the Government vowed to put an end to poor leasehold practices by promising to ban the sale of new-build leasehold houses (although this is yet to be enshrined into UK law).

During this time NAEA Propertymark has worked closely with Leasehold Solutions, the National Leasehold Campaign and Leasehold Valuers, to raise awareness of the scandal, and to bring the latest leasehold advice to agents and consumers alike. And now, as part of our campaign, we have surveyed more than 1,000 leaseholders to explore the extent of the scandal which has left thousands of Brits facing escalating ground rent, extortionate fees for making cosmetic alternations, and unable to sell their homes.


In the Government’s response to Tackling unfair practices in the leasehold market it was indicated that big steps were going to be made to stop further abuse of the leasehold market in England. This included preventing the sale of new build leaseholds houses, removing the support of the Help to Buy Equity Loan in the purchase of leasehold houses, and ensuring that ground rent on all new long leases would be set at zero. In our submission to the Housing, Communities and Local Government Committee we outlined our position on what is being done and what needs to be done in reforming leasehold.

The Government must:

  • Prevent the sale of new-build leasehold houses unless there is a legitimate reason, such as shared ownership with a staircasing lease.
  • Prevent doubling of ground rents and ban ground rents where they increase above inflation for existing leaseholders.
  • Set ground rents at zero on all newly established leases.
  • Introduce legislation to exempt leaseholders from Ground 8 possessions claims.
  • Make enfranchisement easier and simplify the process for lease extensions.

Further action:

  • Legislate to ensure developers compensate consumers to remedy onerous clauses.
  • Remove the requirement that leaseholders must own the lease on their house for two years before making a claim and ensure that developers do not build on land when they do not own the freehold to.
  • Amend the Landlord and Tenant Act 1987 to extend the Right of First Refusal to houses and simplify Right to Manage.
  • Introduce overarching statutory regulation of the property sector.
  • Create a digital log-book for each property that is bought and sold.

Support existing leaseholders:

  • Purchasers of new build homes should have access to an ombudsman scheme.
  • All new house builders sign up to the Consumer Code for Home Builders.
  • Where there is no managing agent, freeholders must sign up to a redress scheme.
  • The government should implement a code of practice and disclosure document concerning event fees in specialist retirement developments as drafted by the Law Commission in March 2017.

Whilst the Welsh Government hasn’t adopted an outright ban on leasehold houses, improvements to the leasehold sector are being considered. Here's what Housing and Regeneration Minister for Wales, Rebecca Evans, had to say:

“We have seen widespread criticism of poor practice in the use of leasehold in Wales. We will not support practices which have a negative impact on homeowners, and I have already taken action to prevent the use of leasehold in new build houses in Wales.

“In terms of where we go next, these are complex issues, and I have asked a wide range of interested parties to advise me so that I can take well thought through and appropriate steps to address the wide and varied concerns that have been raised with me.”

NAEA Propertymark is on the task and finish group which will discuss how to tackle leasehold in Wales. In July NAEA Propertymark Chief Executive, Mark Hayward welcomed the establishment of the expert group:

“The leasehold sector is a big focus for us, and we’re pleased the Welsh Government is looking into it and taking action to help the country’s most vulnerable home owners.”

The Government’s Housing White Paper ‘Fixing our broken housing market’ published in February 2017 highlighted their aim to improve consumer choice and fairness in the leasehold sector. In September 2017, we responded to the Government’s consultation on 'Tackling unfair practices in the leasehold market'.

Read our response

This was followed by a leasehold reform inquiry that was launched in July 2018 by the Housing, Communities and Local Government Committee. In September 2018 we submitted written evidence to the inquiry.

Read our written evidence



Training course: Understanding Leasehold Properties

Intermediate | 3.5 hours CPD
Get comprehensive knowledge of what you need to do in order to successfully market and sell leasehold properties.

Find course dates

Person at door

Consumer guidance

We’ve put together a number of consumer guides for you to share with your customers, to help them better understand what it means to be a leaseholder. More info...

We have also collaborated with a number of other property industry organisations to help create guides for the Rita Network.

Related News

Block of Flats

Leasehold law set for radical reform

Radical new proposals to provide a fairer deal for homeowners caught in a "leasehold trap" have been announced by the Law Commission this week. Read more...


What you need to know about leaseholds

If you haven't heard about the leasehold scandal and don't understand what all the fuss is about, let us explain. Read more...