NATIONAL CONFERENCE

NATIONAL CONFERENCE

14 February 2019    155 Bishopsgate, London

Early bird *

£99+VAT

Members

£135+VAT

Non-members

£155+VAT

Book now

*Members only, early bird ends 14 December 2018

MEMBERS' EARLY BIRD ENDS ON FRIDAY!

The UK's biggest and most reputable estate agents' conference

NAEA Propertymark National Conference is an essential opportunity to gain insights into key industry issues, receive valuable guidance to help you develop as professionals as well as information about the latest trends. 

Directors, senior management and other property experts in a wide variety of customer-facing roles will benefit enormously from the range of expert speakers, the very latest evolving business developments, and updates on the current political landscape and legislative issues. 

Platinum Sponsor

OnThe Market

Gold Sponsor

This could be your company...

Click here for more information

Silver Sponsor

Bosch

Coffee Sponsor

OnThe Market

PROGRAMME

MORNING

09:00

Registration, refreshments, exhibition and networking

09:25

Sally Bundock

WELCOME AND INTRODUCTION
Sally Bundock, Host of Business Live on BBC News and BBC World News

09:30

OnTheMarket 
Welcome from our platinum sponsor

09:45

GOVERNMENT UPDATE
Speaker to be confirmed

10:15

DO YOU KNOW YOUR BUSINESS?
David Pollock, Former MD and owner of Greene and Co
An inspirational presentation where David will be sharing his insights and experience on how to build a successful estate agency in a challenging market plus what actions he would implement now.

11:00

Refreshments, exhibition and networking

11:30

Joe McEwan

MARKETING KEYNOTE SPEAKER
Joe McEwan, former Head of Brand at Innocent

Hear the inspiring 18-year story of how a West London start-up went on to become Europe’s fastest growing drinks brand. Joe will outline how brand communications need to be natural, honest and engaging – while keeping things creative and consumer-focused.

12:10

CARTEL DANGERS... 
Clive Robins, Competition and Markets Authority
Drawing on lessons learnt from CMA cases, Clive will be explaining what business cartel behaviour looks like and the competition law dangers you need to be alert to.

12:40

Lunch, exhibition and networking

AFTER LUNCH

13:40

Nigel Risner

KEYNOTE SPEAKER - DO YOU KNOW YOUR TEAM?
Nigel Risner

Nigel delivers messages about relationships in the workplace and embracing opportunities. His style is interactive and memorable; for example, his 'animal theory' places delegates into four communication styles – lion, elephant, monkey and dolphin – to explain how teams can benefit from the interplay between its different members.

14:25

ECONOMIC CRIME
Jerry Walters
Jerry will be using his 20+ years’ experience of investigating and prosecuting complex and serious financial crime cases in the City of London to assess how the Fifth Money Laundering Directive could impact estate agents.

15:00

Refreshments, exhibition and networking

15:30

Andrew McMillan

KEYNOTE SPEAKER - EXCELLENT CUSTOMER SERVICE
Andrew McMillan

Famed for its legendary customer service, Andrew’s role in defining the John Lewis brand has been key to its success today. He draws upon his three decades at the organisation to share insights as fundamental as the distinct customer experience he believes in.

16:00

PRESIDENT'S ROUND UP AND THE FUTURE 
NAEA Propertymark President Mark Bentley and Chief Executive Mark Hayward wrap up the conference.

Programme is subject to change

"An excellent day, quality speakers, quality content and very relevant - A must attend event for anyone in the property profession"

Stephen Stickers

MEET THE EXHIBITORS

Moneypenny

Audio Agent

RPSA

yomedel

landmark

TDS

See full exhibitor list

VENUE

155 Bishopsgate Arcade
Liverpool Street
London
EC2M 3YD

How to get there